Caroline Da Silva joined the Financial Services Board (FSB) in September 2013 as deputy executive officer. In this role, she is the Deputy Registrar of FAIS and supervises all financial service providers across all of the financial services sectors. She is also responsible for consumer education at FSB.
In 2013 Caroline was also appointed to the governing body of a new international organisation of financial consumer protection supervisory authorities aimed at advancing the G20’s financial consumer protection agenda.
Prior to this appointment she worked in the insurance industry for the last 27 years holding various positions in both the broking and underwriting disciplines as well as deputy CEO of The South African Insurance Association (SAIA). She resigned as an executive of then Mutual and Federal Insurance company where she headed up sales, to join FSB.
Throughout the 27 years in the industry Caroline was always actively involved in regulation and sat on a number of board and advisory committees appointed by various ministers. She was appointed to the FSB FAIS Advisory Board 10 years ago so is not new to the FAIS environment.
Caroline also served on the following committees, task teams and boards:
- SA Law Commission task team for the drafting of POPI – Appointed by the Minister of Justice;
- The Board of SASRIA – Appointed by the Minister of Finance;
- As manager and later chair of the South African Nuclear Pool;
- Road Safety Board – Appointed by the Minister of Transport; and
- Various other insurance company boards.