Wednesday, 18 October 2017 Book your seat
The art and science of creating competitive advantage workshop
* This workshop is an additional charge over and above the convention registration fee.*
What sets you apart from the large global firm? If you believe that your “superior service” is the key to your success, think again. In today’s competitive world, exceptional service is just table stakes.
This workshop will help you identify and convey your unique value to your clients.
Discover how to effectively use communication to establish trust and engender loyalty. Learn how to adopt creative, expanded service models, including utilising “co-opetition” to meet the current environment needs. Walk away with forms, samples and other tools to help you design your portable initiatives.
|Time||Topic / Speaker|
|11.30 – 12h00||Registration opens and lunch|
|12h00 – 13h00||Topic: Business lessons from the Rugby World Cup
Speaker: Anton Swanepoel, CFP®
|13h00 – 15h00||Topic: David vs. Goliath: Practice management strategies for small but mighty firms
Speaker: Deena Katz, CFP®
|15h00 – 15h30||Tea Break|
|15h30 – 17h30||Topic: Business trends in the UK
Speaker Phil Billingham, CFP®
|17h30||Close of workshop|
|17h30||FPI Welcome Cocktail|
- R795 (if attending the full convention)
- R1950 (if only attending The art and science of creating competitive advantage workshop)
You can earn up to 2.5 CPD points for attending the full workshop